Service
Packages
Maximize uptime across your EV charging network
Service
Pre-Configured
Service Packages
Service levels designed for long-term performance
Comprehensive
Receive an end-to-end service offering from a single partner
Performance-Focused
Reduce downtime and improve charger availability
Flexible Service Levels
Choose the level of support that suits your operations
Built Around Your Uptime Goals
An integral part of our charging solutions offering is a service package that fits with your business setup. Our end-to-end service packages offer everything you need to manage your charging infrastructure with just one partner.
Key features
One Partner, Total Confidence
A connected service model designed to maximize uptime at every stage
Remote support
Our remote operations teams work around the clock, using AI-powered diagnostics to detect and resolve issues early, often before drivers are affected.
On-site support
When hardware intervention is required, certified technicians are dispatched with guaranteed response times and the right spare parts to minimize disruption.
Spare parts management
Spare parts are stocked predictively on-site or with service partners, ensuring components are available to minimize repair delays.
Integrated Solutions
Service & Support
Delivering reliable and high-performing charging network operations
The information provided on this page regarding our Service Packages is subject to changes and modifications. The terms and conditions of the Service Packages may vary depending on the type of charger, the specific agreements established with customers, and the chosen pre-configured package. For the most accurate and up-to-date details on our service offer and contracted service package, please consult directly with our sales representatives.
